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Last updated: 7 October 2026
Welcome to MZ Group. These Terms and Conditions apply to your use of mzgroupltd.com and to any purchase you make from our online store. By using the website or placing an order, you agree to these terms, so please read them carefully.
1. About us
This website is operated by MZ Group (“we”, “us” or “our”). You can contact us at mzgroupltd69@gmail.com.
2. Using our website
You agree to use this website lawfully and respectfully. You must not misuse it, try to gain unauthorised access to it, introduce harmful code, or use it in a way that could damage the site or other people’s experience. We may suspend or restrict access if these terms are broken.
3. Your account
If you create an account, you are responsible for keeping your login details private and for everything that happens under your account. Please give us accurate information and tell us if it changes. If you think someone else has used your account, contact us straight away.
4. Products and descriptions
We do our best to describe and photograph our products accurately. Colours may look slightly different on different screens, and small variations can occur. Sizes and available colours are shown on each product page. If you spot a mistake, please tell us and we will fix it.
5. Prices
Prices are shown in the currency displayed on the website and include any taxes that apply unless stated otherwise. Delivery costs, where they apply, are shown before you pay. We may change prices at any time, but the price you see when you place your order is the price you will pay. If we notice an obvious pricing error, we may cancel the order and refund you in full.
6. Placing an order
When you place an order, you are making an offer to buy. We will send an email confirming that we have received it. A binding contract is formed when we confirm that your order has been accepted and dispatched. We may decline or cancel an order, for example if an item is out of stock, if there is a pricing error, or if we suspect fraud. If that happens, we will refund any payment you have made.
7. Payment
Payment is taken at checkout using the payment methods shown on the website. Payments are handled securely by third-party payment providers. By paying, you confirm that you are allowed to use the payment method you have chosen.
8. Delivery
Delivery options, costs and estimated times are shown at checkout. Estimated times are a guide and not a guarantee. Delays can happen, and we will keep you informed if something affects your order. Responsibility for the goods passes to you once they are delivered.
9. Returns and refunds
If you are not happy with something you bought, please see our Refund and Returns Policy for how to return it and how refunds work. Nothing in these terms affects your legal rights as a consumer.
10. Intellectual property
All content on this website, including text, images, logos, product photos and design, belongs to MZ Group or is used with permission. You may view and print pages for your own personal use, but you may not copy, reproduce or use our content for commercial purposes without our written permission.
11. Our responsibility to you
We are responsible for losses you suffer that are a foreseeable result of our breaking these terms or of our failing to use reasonable care and skill. We are not responsible for losses that could not have been predicted, for business losses, or for problems caused by events outside our control. Nothing in these terms limits liability that cannot legally be limited, such as liability for death or personal injury caused by negligence, or for fraud.
12. Links to other websites
Our website may link to other websites. We do not control them and are not responsible for their content or privacy practices.
13. Privacy
How we collect and use your personal information is explained in our Privacy Policy.
14. Changes to these terms
We may update these terms from time to time. The version on this page when you place an order is the one that applies to that order.
15. Governing law
These terms, and any dispute connected with them, are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, unless the law of your country of residence says otherwise.
16. Contact us
If you have any questions about these terms, email us at mzgroupltd69@gmail.com.