Privacy Policy

HomePrivacy Policy

Last updated: 7 October 2026

This Privacy Policy explains how MZ Group (“we”, “us” or “our”) collects, uses and protects your personal information when you visit mzgroupltd.com or buy from our online store. We have tried to keep it clear and straightforward. If anything is unclear, please get in touch and we will gladly explain.

1. Who we are

MZ Group operates this website and online clothing store. For any question about how we handle your data, you can reach us at mzgroupltd69@gmail.com.

2. Information we collect

We only collect the information we need to run the store and look after our customers. Depending on how you use the website, this can include:

  • Order and account details: your name, billing and delivery address, email address, phone number and order history.
  • Payment information: payments are handled by our third-party payment providers. We do not store your full card details on our servers.
  • Messages you send us: anything you share through our contact form or by email, such as questions about an order.
  • Technical information: your IP address, browser type, device information and the pages you visit, collected through cookies and similar technologies.
  • Wishlist and comparison choices: items you save or compare while browsing the store.

3. How we use your information

  • To process and deliver your orders, and to keep you updated about them.
  • To respond to your questions and provide customer support.
  • To manage your account and handle returns or refunds.
  • To keep our website secure, prevent fraud and fix technical problems.
  • To improve our products, website and shopping experience.
  • To send you news and offers, but only if you have chosen to receive them. You can unsubscribe at any time.
  • To meet our legal and accounting obligations.

4. Our legal basis for using your data

Under UK data protection law we rely on one or more of the following: it is needed to carry out a contract with you (for example, delivering your order); we have a legitimate interest in running and improving our business; you have given us your consent (for example, for marketing emails); or we are required to by law.

5. Cookies

We use cookies to make the store work, for example to remember what is in your cart, and to understand how visitors use the site. You can control or delete cookies through your browser settings. Blocking some cookies may stop parts of the website, such as the cart and checkout, from working properly.

6. Who we share your information with

We do not sell your personal information. We share it only with trusted service providers who help us operate the business, such as payment processors, delivery companies, website hosting and email providers. They may only use your information to provide their service to us. We may also share information if the law requires it or to protect our rights.

7. How long we keep your information

We keep your information only for as long as needed for the purposes described above, including meeting legal, tax and accounting requirements. When we no longer need it, we delete it or make it anonymous.

8. Your rights

You have the right to ask us to:

  • give you a copy of the personal information we hold about you;
  • correct anything that is inaccurate or incomplete;
  • delete your information, where we are not required to keep it;
  • limit or object to the way we use your information;
  • withdraw your consent at any time where we rely on it.

To use any of these rights, email us at mzgroupltd69@gmail.com. If you are unhappy with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

9. Keeping your information safe

We take sensible technical and organisational steps to protect your information from loss, misuse and unauthorised access. No website can be completely secure, but we work to keep your details safe.

10. Children

Our website is meant for adults. We do not knowingly collect personal information from children. If you believe a child has given us their details, please contact us and we will remove them.

11. International transfers

Some of our service providers may process data outside the United Kingdom. Where that happens, we make sure appropriate safeguards are in place to protect your information.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date at the top.

13. Contact us

Questions about this policy? Email mzgroupltd69@gmail.com and we will get back to you as soon as we can.